FAQ

Philosophy

At Tenth Muse, we create unique, minimal, and organic jewelry. We conceptualize our pieces as more than trinkets; they represent a lifestyle. We select our crystals with care, crafting unequalled necklaces to match the wearer’s individuality. Our sleek, minimalist designs emulate the simple life that tunes out noise and casts away baggage. We choose raw crystals over polished ones for their unapologetically organic elegance, an expression of the wearer’s self esteem in her natural beauty. 

Tenth Muse Jewelry began with some sketches on lined paper probably doodled during a physics class; the physics was forgotten but the passion to create was not. With determination to outlast the birth of a diamond, the shop has burgeoned into what it is today. We believe in motivation to grow and learn, to form bonds with countless other atoms to create a glimmering masterpiece. We believe in individuality, in simplicity, in confidence. So whether you choose Crystalline, Obsidian, or Titanium, remember that your necklace is more than a necklace; it is a reflection of your best possible self.

Questions

1. What forms of payments are accepted?

We accept credits cards and Paypal.

2. What currencies are accepted?

We accept American dollar.

3. Where do you ship to?

Tenth Muse ships worldwide!

4. How much does shipping cost?

Shipping costs $5 within Canada, $7 to America, and $15 anywhere else in the world.

5. How long does it take for an order to arrive?

All items take 2-3 business days to process. Shipping time varies depending on location.

6. How long does it take for customer service to reply inquiries?

We will reply as soon as we can, usually within 1-2 business days. 

7. Can I view my crystal before purchasing?

Yes! Each crystal necklace differs from the next because of the natural variance in the materials. If you would like to see a photo of your specific item before you place an order, please message us at the contact button in the menu. 

8. Can I promote for Tenth Muse?

Yes! We are always looking for collaborators. If you are interested in promoting, feel free to DM our Instagram, or message us at the contact button in the menu. 

9. Can I order custom jewelry?

Yes, we can make custom jewelry to order if you do not see what you want. If you would like to make a custom order, please message us at the contact button in the menu.

10. Can I return or exchange my purchase?

We accept returns and exchanges within 60 days of purchase. Shipping costs are non refundable. If you would like to return or exchange your item, please message us at the contact button in the menu.